Terms of Service

Welcome to Chinkcost. By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully before using our services.

1. General

These Terms of Service govern your use of our website and services.

By placing an order, you confirm that you are at least 18 years old or using the website under the supervision of a parent/guardian.

We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Orders

All product descriptions, prices, and availability are subject to change without notice.

We strive to provide accurate product information, but errors may occur. In such cases, we reserve the right to correct them.

Once an order is placed, you will receive confirmation. For Cash on Delivery (COD) orders, verification is required before shipping.

3. Payments

We accept payments through secure gateways as well as Cash on Delivery (subject to verification).

All transactions must be completed in Indian Rupees (INR).

4. Shipping & Delivery

Orders are processed and shipped as per our [Shipping Policy].

Delivery timelines are estimates and may vary due to courier delays or unforeseen circumstances.

5. Returns & Refunds

Returns, exchanges, and refunds are handled as per our [Refund & Return Policy].

Products must meet eligibility criteria to qualify for return/refund.

6. User Responsibilities

You agree not to misuse the website, attempt fraud, or engage in activities that disrupt our services.

Providing false, incomplete, or misleading information may result in order cancellation or account suspension.

7. Intellectual Property

All content on our website (logos, images, text, designs, etc.) is the property of Chinkcost, Estornet Private Limited and may not be used without permission.

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages resulting from the use of our services.

In case of disputes, our liability is limited to the value of the product purchased.

9. Governing Law

These terms are governed by and construed in accordance with the laws of India.

Any disputes will be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal.