Refund & Return Policy

Introduction

Eligibility for Returns

Timeframe (e.g., within 7 days of delivery)

Condition of items (unused, unwashed, original packaging, tags intact)

Non-returnable items (like intimate wear, customized products, sale items, perishable goods if any)

Refund Process

Refund method (original payment method, store credit, or exchange)

Processing time (e.g., 5–10 business days after approval)

Shipping cost responsibility (customer or company)

Exchanges

Whether exchanges are allowed (e.g., wrong size/color)

Conditions (stock availability, same value item)

Damaged/Defective Items

Customer must report damage within 48 hours with photos

Free replacement or full refund (depending on case)

Order Cancellations

Whether cancellations are allowed before shipment

If shipped, cancellation may not be possible

Shipping Costs

Clarify if return shipping is covered by customer or company

Note: Dropshipping stores usually make customer pay return shipping, unless item is defective

Contact Information

Phone/WhatsApp: +91 8389962079

Email: chinkkost@gmail.com

Business address: https://chinkkost.com